Privacy Policy

Sherwood Laundry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our laundry pickup and delivery services.

1. Information We Collect

We may collect the following types of information:

• Personal identification information: Name, email address, phone number, and home address for pickup and delivery.
• Billing information: Payment card details and billing address (processed securely through our payment processor).
• Service preferences: Laundry preferences, special instructions, and scheduling information.
• Usage data: Information about how you interact with our website and services.
• Technical data: IP address, browser type, and device information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your laundry pickup and delivery requests
• Manage your account and subscription
• Communicate with you about your orders and service updates
• Provide customer support
• Improve our website and services
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Data Security

We implement appropriate security measures to protect your personal information, including encryption, secure socket layer technology, and regular security practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Services

We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and analytics providers. These third parties are obligated to maintain the confidentiality of your information and may only use it to perform services on our behalf.

5. Cookies

Our website may use cookies and similar tracking technologies to enhance your experience. You can configure your browser settings to refuse cookies, though this may affect your ability to use some portions of our website.

6. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

7. Your Privacy Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. You may also request restrictions on processing or data portability. To exercise these rights, please contact us using the information below.

8. Policy Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: help@sherwoodlaundry.com
• Phone: 503-451-0062